Shopify ShareASale FTP FAQ

What does automatic FTP mean?

FTP is the best method to send bulk or very large product feed files, but it’s also a great way to store files off local machines and in one remote location.

ExportFeed’s ShareASale integration app lets you do just that automatically!

How do I enable my FTP on ShareASale?

Please follow the step-by-step instructions in this documentation to enable your FTP.

How much does ShareASale charge for setting up automatic FTP?

As a Merchant, you must grant access to this feature for each of your Affiliates.You may choose who to allow access or not allow access. You can reach the FTP Approval Access page by clicking on it in your Merchant homepage.

Please keep in mind that due to the costs associated with maintaining the FTP server, each Affiliate that you approve for FTP access will incur a $1.00 charge to your account. This is a one-time charge (no monthly charges) and will be debited directly from your account balance.

You can also setup your own uploads to our FTP server by requesting FTP credentials. Similar to how Affiliates automate downloads, you can automate uploads with this feature.

Just contact their Tech Team by support ticket or e-mail to shareasale@shareasale.com.

To expedite the request, include your server’s static IP address product datafeed file uploads will originate.

How often are my products synced across Shopify and ShareASale?

ExportFeed’s ShareASale integration app lets you automatically sync your products on a daily basis.

ShareASale allows you up to 31 syncs in a single month.

In order to wisely distribute the quota across the days in a month, we suggest you sync it once a day.

FTP Access Instructions

Username: Your ShareASale Username
Password: Your ShareASale FTP Server Password (put this in on your account settings page)
FTP Server: datafeeds.shareasale.com
Port: 21 

If you have any more questions regarding the ShareASale FTP either from the Merchant  perspective, please contact our support.